We love hearing from our customers!
“I just wanted to take a moment and thank you for both your kind service and discounts on both the gloves and the jewelry. I was the one that you worked with last Friday morning. It really makes a difference, thank you. I really appreciated your thoroughness and willingness to help me with the jewelry and the special order. I am wearing what I purchased today at work and I love it. It brings back great memories of Sun Valley including my visit with you.
P.S. The donut was a really yummy snack on our drive home. We didn’t make it very far down the road before we ate them. I hope you had a good afternoon skiing on Friday. Thank you again!”
– Sara von Schwind
“I just wanted to take a moment to give big props to Mary and Luke. Your store has a special place in our lives. We came to Sun Valley for our honeymoon in 1988 and we return every 5 years to relive the magic. We always seem to have a perfect trip. I can remember laughing at my wife’s tennis shoes 30 years ago and walking her into the store to buy some Sorels. So she thought that it would be cute to buy me some Sorels on our 30th. I thought I had gotten off easy, until my wife saw a pair of Rossi’s on sale and that got her going. Whatever….she works hard and deserved them. Mary was a great help in getting her all set up and Luke did a great job of answering my wife’s excessive questions about the skis. I didn’t catch the ski techs name Tuesday night but he stayed late to mount the boards. I really appreciated that. We left happy clients and I’m sure we will be back. I wanted to let you know that the store looked great and the staff is excellent. You should be proud of both of them. They represent the store very well.”
– Mitch Mann
“This is my belated thank you for the excellent customer service provided by Peter Nestor and the rest of your delightful staff in resolving my ski boot issues mid-January 2016. Peter refitted me with Salomon boots that have presented no problems while skiing. I am very appreciative of the efforts made by your company to arrive at a satisfactory resolution.” – Kate Chamberlin
“Just want to say that I rode through Ketchum mid-June on the “Idaho Hot Springs Mountain Bike Tour” and needed some help with my bike. My shifting and rear brake were just not going to make it much farther and Sturtevants was recommended at Stanley. So I went to get my bike and decided to head out and see how far I could get. Luckily on my way out I went by the shop again so I stopped. Todd the manager asked if he could help I explained my problem and that I wanted to get on the road again. He asked me to unload the bike and he put it on the stand and completely went through my shifting, took apart and rebuilt my rear brake, straightened my rotor and put on a new chain all the while taking care of other customers. I was on my way in about 1 1/2 hours the charge was about $75. I felt like I had robbed him, but I see him as friendly, helpful person and I want to say that appreciate his help and excellent service.” – Bert Cerrillo
“Sending a quick shout-out to the ski team. I had multiple profession
“Had a great experience here with boot fitting. Highly recommend.” -Gail Welch
If you’d like to send us your feedback, comments, trip pictures or reviews, please use the form on the Contact page. We’d love to hear from you!